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What out‑of‑compliance means for SmartZone

Your SmartZone system will continue to run even if licenses or support expire, so there’s no immediate impact to day‑to‑day operations. However, the system is considered out of compliance, which means you miss out on important protections and benefits, including:

  • No software updates – access to the latest features and enhancements
  • No security or stability patches – critical for keeping your network protected
  • No access to RUCKUS Technical Assistance Center (TAC) – expert help when you need it most

Staying in compliance helps ensure your network remains secure, supported, and future‑ready.

How to restore compliance

This is a licensing and support matter only—not a system outage or failure.

Once you submit the form below, a Sales representative or authorized partner will review your SmartZone environment and reach out with clear, recommended next steps to restore compliance and full support benefits.

Getting back into compliance means peace of mind, ongoing protection, and full access to RUCKUS expertise when it matters most.