RTF-team-overview

What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

RUCKUS-Web-Icons_Stay-Updated

Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

RUCKUS-Web-Icons_RUCKUS-Expert

Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

RUCKUS-Web-Icons_Curated-Content

Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

RUCKUS-Web-Icons_Collab

Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

smart-campus-ebook-hero400b

Monthly Webinar

December 17th – RUCKUS ICX Product Updates and Use Cases

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

hospitality-main-hero-400b

RTF-webinar-archive-hero_500x281

Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


AD-117885-EN-RTF Onboarding banner for the site (500x281)


RTF-events-calendar

Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

I want to upgrade the firmware of my R310 AP from118.2.0.0.875.bl7 toR310_200.7.10.202.145.bl7 (Unleashed).I downloaded the Unleashed firmware file to my local machine, and tried to update the firmware through the Ruckus R310 Multimedia Hotzone Wireless AP interface. I navigated to the Maintenance/Upgrade menu, selected the Local upgrade method radio button, choose the local downloaded file (R310_200.7.10.202.145.bl7), and hit “Perform Upgrade."But the firmware does NOT get upgraded.What am I doing wrong, and how do I accomplish this firmware upgrade?Thank you! Cheers.
(15) (0) (0) (0)
Our ICX 7150 devices reached End of Sale on March 10th, 2025, and we are approaching the End of Software Maintenance on March 10th, 2026. We would like to confirm whether these devices will continue to receive security updates for any breaches until the End of Support on March 10th, 2030.This isn't clear :-March 10th, 2026 : End of Software Maintenance – Last date a RUCKUS product will receive regularmaintenance software updates.-March 10th, 2030 : End of Support – Last date a RUCKUS product can receive support via an activeentitlement.
(43) (0) (0) (0)
User Limit 100 in R610 how Incrase to UP 100 user . How to up 100 user
(79) (1) (0) (0)
Hello Ruckus Community!I am looking for a technician familiar with Ruckus hardware/CLI to assist in a routing/VLAN issue, as well as answer few questions on managing my Ruckus hardware.I will gladly pay you for your time, and we will ideally do more than one session.I have background in cisco / mikrotik switches and CLI, experience in WAN and LAN networking, but am in need of some Ruckus expertise to resolve some issues I am having.If interested, let me know your desired hourly rate, contact info, and send to myknee43@yahoo.com.Thank you!
(42) (1) (0) (0)
Hello,I am attempting to schedule a reboot on my switches using the following command:reload at 23:00:00 12-05-25On the models mentioned in the subject line, I receive the following message:SSH@SWNAME# reload at 23:00:00 12-05-25Warning: Console login authentication is enabled. Please make sure users are configured.Has anyone encountered this type of issue before?Thank you.
(64) (0) (0) (0)
Hi!Is there any known issuses with upgrading VSZ 6.1.2.0.1071 to 7.1.1Is it supported, why I ask is for the 6.1.2.0.1071 is newer then the 7.1.1BrMatias
(196) (3) (0) (0)
Featured resources
Zero-Trust-Architecture-Meta-2-500x281
Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

ruckus-education-channel-hero500
RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

Technical_Documentation 5760 x 3243
Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!