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Faulty SFP ports?

Hi, we have an issue with 1/3/2 and 1/3/4 SFP ports of the a Ruckus ICX 7150 switch. These SFP ports are used with 3x SFP adapters for fiber cables. According to our tests (we tried to replace and swap SFP adapters, fibers and the switch at the other end) the issue is related to these two specific ports. If we move the SFP adapters and fibers from 1/3/1 and 1/3/3 ports into 1/3/2 and 1/3/4 ports they stop to work and vice versa. The fault seems to be related to those specific ports. We also tried to connect only one SFP adapter to 1/3/2 (in case it is an issue related to the licenses) but nothing. We tried to disable and re-enable these two ports, reboot the switch and other troubleshoot operation but with no success. The switch worked properly since its installation almost 2 years ago. This is the "show version" output of this switch:SSH@MD Switch 1>show versversion System statusSSH@MD Switch 1>show versionCopyright (c) Ruckus Networks, Inc. All rights reserved.UNIT 1: compiled on Jan 31 2023 at 21:50:36 labeled as SPS09010e(29360128 bytes) from Primary SPS09010e.bin (UFI)SW: Version 09.0.10eT211Compressed Primary Boot Code size = 786944, Version:10.1.25T225 (mnz10125)Compiled on Mon Aug 8 11:58:28 2022HW: Stackable ICX7150-48-POEF==========================================================================UNIT 1: SL 1: ICX7150-48PF-2X10G_2X1G POE 48-port Management ModuleSerial #:FEE3251S03DSoftware Package: BASE_SOFT_PACKAGECurrent License: 2X10GP-ASIC 0: type B160, rev 11 Chip BCM56160_B0==========================================================================UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module==========================================================================UNIT 1: SL 3: ICX7150-4X10GF 4-port 40G Module==========================================================================1000 MHz ARM processor ARMv7 88 MHz bus8 MB boot flash memory2 GB code flash memory1 GB DRAMSTACKID 1 system uptime is 3 day(s) 51 minute(s) 42 second(s)The system started at 03:04:24 GMT+00 Fri Feb 17 2023Please let us know if it is a hardware fault or something different. This would be the third Ruckus switch with hardware faults on this installation... This switch is still installed by our customer.Thanks.

Accidently created the community username in the wrong account.

Hi all.I was performing remote access in a computer that had this account already logged in.So by accident I created the username alefhamad for it without realizing this wasn`t my account.I spoke to support and they asked me to create a post here to change the username.I can provide more details privately.Here is the support case number: 02199106

RUCKUS T750 250-300 clients on 2.4Ghz

Hello, we are Luminous Bees, a company that deals with luminous swarm drone shows.We want to upgrade our WiFi infrastructure, and we want a single access point capable of reliably managing 250-300 clients on the 2.4 GHz band.Our drone's WiFi is based on the ESP32-S3-MINI-N8 with WiFi4.We are interested in the Ruckus T750, and we would like to understand if our idea of using two access points (one in mesh) to cover a large flight area and manage up to 300 clients of this type with this access point is feasible.

Ruckus R700 No Boot (Nvram/FLash Erased)

I may have accidentally erased the memory of the Ruckus R700 after flashing TTL firmware. I erased the memory without using the script, and since then I can't communicate with it via the console. Even the network cable no longer lights up; only the PwR LED remains lit. please help mee

R560 SmartMesh

Can I use R560 with Mesh like unleashed or is this a strictly stand alone unit? It says it can do a SmartMesh but I didn't find that firmware anywhere. Or do I need to get a different model with WiFi 6E or 7 for meshing?Thanks,Phill

ICX7450 lost IP address after firmware update to 08.0.30h and serial console shows no signs of life

Hi,I've upgraded the firmware of our ICX7450-24P (primary image) and after reboot the switch works normally but it is no longer reachable at his IP address.The serial consoleshows no signs of life after connecting to it with aWirenest Console Cable (for use with ICX7250, ICX7450 ICX7750 Switches aftermarket replacement for 50-1000122-01 https://www.amazon.com/Wirenest-Console-Brocade-ICX7250-Switches/dp/B0BF5Z5X8Z ) and with a tested USB to serial adapter.Do you have any suggestions for getting the console back?Can a factory defaults resetfix it?Is there a way to start with the secondary image without interacting with the serial console?Many thanks in advance.