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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

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Monthly Webinar

November 19th – What’s New in RUCKUS One – Identity, Security, and Wired Network Enhancements

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


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Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Hi!Is there any known issuses with upgrading VSZ 6.1.2.0.1071 to 7.1.1Is it supported, why I ask is for the 6.1.2.0.1071 is newer then the 7.1.1BrMatias
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I am using the R550 as a local access point with no connection to the Internet. I have written a Mac app that streams SDP messages and RTP/UDP packets over multicast via WiFi using the R550. I have verified the Mac only sends one packet at a time, and that the R550 is receiving and sending those packets along to another app I wrote running on my iPhone. But the R550 is duplicating packets, sending two packets for every packet it receives (confirmed by collecting and examining packet traces from the R550 itself - two packets being sent at the same timestamp). I have updated the R550 firmware to the latest version, and configured my R550 AP as follows:disabled SmartMedia QoSdisabled directed multicastset the qos directed threshold to 0disabled qos mirroringusing the 5GHz radio onlyset BSS minrate to 12enabled OFDM onlyset DTIM to 1Even after all this, the R550 continues to duplicate packets. No duplication when I remove the R550 from the signal path entirely and hard-wire my Mac and iPhone together via ethernet cabling to the same network switch.These are media apps that don’t tolerate such duplication. How do I make it stop?All considered thoughts and suggestions appreciated.Cheers, Martin
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I have two R760 APs powered by Trendnet 10G PoE++ injectors, which provide the correct amount of power.The access points start at room temperature but gradually heat up and then reboot after about 40–60 minutes of uptime, even with minimal to no network activity. Something is clearly wrong with the devices, and I’m assuming it may be a firmware issue. I’m currently running 118.2.0.0.875, which I was only able to upgrade to using the CLI. After the first reboot, the device continues rebooting every 10–15 minutes. This may be some sort of thermal protection behavior, but I’m not sure.These APs are not being used for WAN—only for a private network to access audio-visual devices. No other users are on the network besides me.I am using these as standalone devices. One is set to xxx.xx.x.250 and the other to xxx.xx.x.251. They work properly with except of the reboot cycling.Please help me resolve this issue.
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Installing a pair of newMellanox SN3420M switchesCross connecting them to an existing stack of ICX 7450 using an LACP etherchannel of 2x 10gb fiber linksEtherchannel comes up, but won't pass any traffic.Ruckus T1 + nvidia support confirm the configuration is correct, VLAN settings are the same on both sides, LAG group comes up active/active, packets are flowing but can't get any VLAN traffic over the link.Tried a single non-etherchannel link, same issue.Anyone run into this before?Can anyone confirm if there's a firmware upgrade to fix this before we call another weekend outage?
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I want to know how to trigger the automatic power adjustment of Ruckus? I placed two APs, T350c and T710, very close, but still did not trigger power adjustment, and the displayed power is still "Full". Also, I would like to ask, what does 50dB refer to in the document?
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I have two R770's unleashed...They are far from entry level ap's, but there is an odd setting when enabling wifi 6/7...If you hover over it... it ends with the following:Wi-Fi 6/7 clients connecting to this WLAN on a Wi-Fi 6/7 AP will not be able to use Wi-Fi 6/7 features such as OFDMA, TWT, 6 GHz operation, Preamble puncturing, 320MHz bandwidth.So what is weird about this...Is that the message is missing the MLO feature as well, but if you disable this to 'not allow' bad drivers to connect from wifi 5 devices, you cannot connect to wifi 6 or 7...If you enable it, you lose the capabilities and one of the more important capabilities for wifi 7.Is there any intention of having MLO work in wifi 7 in unleashed?
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!