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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

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Monthly Webinar

September 17th – Introducing RUCKUS ProAV Solutions

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


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Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

My model is ZD1200I have upgraded to version 10.5.1.0 duild 282Have the following issues been resolved in this versionQuestion 1 "Disable FTP plaintext authentication"Question 2: Disable SSLv2, SSLv3, and TLS 1.0. Enable TLS 1.2 "Question 3 "Disable any weak KBC algorithm in TLS configuration"What command should I use to check that these issues have been fixed?Alternatively, you can provide me with an official explanation that these issues have been fixed since 10.5.1.0.
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we have ZD1200 Device and we are recently purchased R650 Access Pointswhen we connect to ZD it wont connectZD1200 Firmware :10.1.2.0 build 306R650 Firmware :114.0.0.0.6565please give me solution
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Hello Rukus Team,This is Victor, we just purchased lennar home from a friend last month. Trying to configure rukus 7150 using laptop via cat5e ethernet.Connected laptop to cat5e and rukus 7150 to one of 12 ports. Then tried finding wifi signal for configure me, but never comes up. Tried searching 192.168.0.1 or 0.22 for configure me page, but no page opens. Can you please help me what am I doing wrong?Do i need to press reset for 30 seconds then configure me page would come up? Objective is to reset the access point names and password using laptop and cat5e cable to rukus.Plz let me knowThank You
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Hello,I received a used ICX 7150-C12P. I've been trying to use theupdate_primary command but it returnsFIPS:update_primary command is disabled in FIPS/CC modeeven after disabling FIPS.I've fully booted into FastIron, cleared the keys, disabled FIPS, wrote to memory, and reloaded (after rebooting, fips show says that everything is turned off). I still get the same message when trying to update_primary. Does anyone have any experience with FIPS? I would appreciate any guidance. Thanks.REPLICATION1) Here is everything that I have done in FastIron to disable FIPS:enableconfigure terminalfips zeroizecrypto key zeroize allno fips enablewrite memoryreload2) Here is everything I did in the bootloader after that:setenv ipaddr 192.168.0.34setenv netmask 255.255.255.0setenv serverip 192.168.0.24setenv image_name ICX7xxx/SPR08090mc.binsetenv uboot ICX7xxx/mnz10118.binsetenv fipsresetupdate_ubootsaveenvreset3) More bootloader commands after thereset:factory set-defaultsetenv fipsresetupdate_primaryAt this point,update_primary returnsFIPS:update_primary command is disabled in FIPS/CC mode.Here is the show version output if it is pertinent:ICX7150-C12 Switch>show version Copyright (c) Ruckus Networks, Inc. All rights reserved. UNIT 1: compiled on Oct 3 2023 at 04:49:31 labeled as SPS09010h_cd2 (29360128 bytes) from Primary SPS09010h_cd2.bin (UFI) SW: Version 09.0.10h_cd2T211 Compressed Primary Boot Code size = 786944, Version:10.1.26T225 (mnz10126) Compiled on Tue Nov 29 12:43:26 2022 HW: Stackable ICX7150-C12-POE ========================================================================== UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module Serial #:XXXXXXXXXXX [REDACTED] Software Package: BASE_SOFT_PACKAGE Current License: 2X10GR P-ASIC 0: type B160, rev 11 Chip BCM56160_B0 ========================================================================== UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module ========================================================================== UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module ========================================================================== 1000 MHz ARM processor ARMv7 88 MHz bus 8 MB boot flash memory 2 GB code flash memory 1 GB DRAM STACKID 1 system uptime is 1 day(s) 41 minute(s) 44 second(s) The system started at 06:05:40 GMT+00 Tue Oct 03 2023 The system : started=cold start
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we have ZD1200 Device and we are recently purchased R650 Access Pointswhen we connect to ZD it wont connectplease give me solution
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I recently replaced an old access point with a R770. However, i hasn't noticed any improvement in performance compared to the old setup-especially in weaker coverage areas like corners of the building.I'd like to know how to verify whether BeamFlex+ technology is actually enable on the R770. Are there specific logs, CLI commands, or indicators in the controller interface that clearly show it's active?Also, is there a way to objectively compare performance with BeamFlex+ enable versus disable? Ideally, i'd like to demonstrate whether this feature is making a tangible difference in my environment.Thanks in advance for your help!
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!