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Request for activation licenses for Ruckus R750 access points

Dear RUCKUS Support Team,We are a higher education institution (university) and would like to request your assistance regarding RUCKUS wireless equipment.Our organization has purchased five (5) units of Ruckus R750 access points through a local government electronic procurement platform. The equipment has been delivered to us by the supplier; however, activation/license keys were not provided as part of the delivery.At this stage, we would like to clarify the following:Is it possible to obtain the required activation/license keys for the Ruckus R750 access points directly from RUCKUS,If we provide the serial numbers of each access point and the purchase documentation, can the licenses be issued or restored for further use?Please advise us on:the required procedure,the documents or information needed from our side,and whether the licenses should be obtained strictly through the original supplier or an authorized partner.We will be happy to provide the serial numbers, invoices, or any additional information upon your request.Thank you in advance for your support and guidance.Kind regards,[David Madusmanov]

Trying to upgrade ICX7850 to TNR10010g_cd6ufi.bin from 08.0.92dT233

Hi,As the title above mentioned, I've been facing issues upgrade via USB and TFTP and show error.For USB, the error is as below.Application image alone download is not allowed in ICX7850 platformPlease try downloading UFI imageFor TFTP, the error code is shownTFTP to Flash Error - code 5

Hypervisor Migration - vSZ-E

We are migrating from VMware to Hyper-V and I need to move our vSZ-E VM. I found this article:https://support.ruckuswireless.com/articles/000014314I understand that migrating the VM with Veeam or similar migration tools is not supported. I need to start with a new Hyper-V appliance. My question is if it is supported to take a cluster config backup from the VMware appliance and restore it to the Hyper-V VM. The article above seems ambiguous to me about this. I found the follow post about a similar migration, but there wasn't any update on it about the success of this operation.https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Smartzone-Migration-from-Hyper-V-to-VMware/m-p/69749If anyone has experience with such a hypervisor migration, it would be most helpful.

Ruckus Cloud management

HiI want to try using Ruckus access point productsI couldn't find the cloud portal where I add my managed equipmentI would appreciate guidance and help

Ruckus T300 - UNLEASHED to ZD

Hello,I have an old T300 AP that was running ZD firmware, and I accidentally updated it to an unleashed version. Since then, I haven't been able to migrate it back to ZD firmware.Using FTPD64 via SSH, it seems to require a .bl7 version, but I only have .img files to migrate.The interface is buggy because the "Firmware Upgrade" section is completely grayed out.Thank you in advance for your help.

I don't understand Frequency Bands

Hey everyone,I work in a small compagny,I manage the network.There are 10 employees.I need to implement APs.I've done my homework, and I'm going to use lightweight APs with a controller. I don't know the brand yet, but a friend recommended RUCKUS.How do you choose the right type? I have 200m² to cover, but it's spread over several rooms and not on the same floor. I haven't found any software to help me decide what type of AP to install and where in the building.I learned with:-https://www.networkacademy.io/ccna/wireless/lightweight-ap-architecture-https://pingmynetwork.com/network/ccna-200-301/frequency-bands-and-non-overlapping-channelsChatGPT tells me Netspot. Has anyone used it?