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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

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Monthly Webinar

March – Managing Property Identities and Workflows with RUCKUS One 

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


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Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

So i've read some rumours that aparently the ICX and aparently 7750 have a lot of features that make RoCE work, and i was just wondering if it was possible on such a switch
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Hi expert,we have an issue when it comes to captive portal authenticaion. if it's not the first time authentication after the 7150 power on, the captive portal redirection doesn't work, no matter how many times I flap the port or clear webauth mac. is there anything wrong with my configuration below or is ther any command I should use to clear any status?btw, my version is10.1.25T225.captive-portal cp_ruckusvirtual-ip 140.140.1.1virtual-port 80login-page /guest/ruckus_cppm.php!vlan 112 by porttagged ethe 1/1/4 management-vlandefault-gateway 140.140.8.1 1!vlan 113 by porttagged ethe 1/1/4 untagged ethe 1/1/11 ethe 1/1/14 webauthcaptive-portal profile cp_clearpassblock duration 10auth-mode captive-portalno secure-logintrust-port ethernet 1/1/4enable!webauth-redirect-address http://140.140.1.1/guest/ruckus_cppm.php!aaa authentication web-server default radius aaa authentication dot1x default radius aaa authorization coa enable aaa accounting dot1x default start-stop radius aaa accounting mac-auth default start-stop radius!radius-server host 140.140.1.1 auth-port 1812 acct-port 1813 default key 2 $VWk9Pz1u web-auth!web-management https
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So, I have done a lot of reading on the forums to 'self help' but still having issues with my switch. Currently this is where I stand, I have attempted to reset the switch which is an ICX7150 48p about 15 times now. I hold the reset, power off the switch then power it. I also power off the switch first then hold reset and supply power both situations do not work. I have attempted to console into the switch, by downloading correct drives and it works and the reason I know it works is because my other switches which are exact same model have no issue connecting from console port. both USB type c console, and RJ45 console. When I console into my switch that is having issues I get some weird symbols and some random W's, so I adjusted Baud rate to no avail the symbols just come out faster or slower. Also while being stuck in this state all the lights are orange, including the up and down arrow under the SFP ports.I am out of ideas and looking to get it RMA
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Se me pone el indicador del 5G en naranja y después da wifi y después ya no da wifi y así todo el rato lo actualicé, lo restablecí y no sé que hacer
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I have a T350 outdoor access point that I am having an issue with: I am trying to log into the access point and I can't get into the UI from a webpage and I can't get into the unit using ssh. I have tried to factory default the unit with the reset button on the access point, but it doesn't factory reset or if it is the default username and password is not working when I ssh into the unit. The web UI will load for about 30 seconds where it says its building the unleashed network about after that you can't access the access point from the UI at all.
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Hello,My company is using SmartZone Virtual High Scale version 5.2.2.0.1563. I am trying to set up an API call that pulls application traffic via WLAN or Access Point. I have already searched all the API documentation and found nothing related to this information, I would really like to be able to extract this information, as I collect a lot of information from my controller to export to Dashboards in Grafana.Here are some examples:With Ruckus AI
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!