Welcome to RUCKUS Networks, part of CommScope's world-leading portfolio of networking solutions. Learn more.
What is the RUCKUS Technical Family?
RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.
More than just another tech group, RTF thrives on the connections and expertise of its members.
Why You Should Join RTF
We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.
Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.
Why choose the RUCKUS Technical Family?
Stay updated with the latest technology
RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.
Reliable support from RUCKUS Experts
Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.
Curated, high-quality technical content
Receive only the most relevant and actionable content through our curated resources
Collaborative community
Connect with peers, share experiences, and collaborate to solve even the toughest technical issues.
Webinars
Monthly Webinar
December – NOKIA & RUCKUS – Enhanced In-building and Campus Connectivity
January – 2025 Networking Technology Trends
Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.
RTF Hospitality & MDU webinar
IPTV & Streaming media; MDU Best Practices
Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.
Webinar archive
Check out older webinar recordings available in a variety of local languages.
Community events
Stay connected in person and online. Find events in your industry and connect with professionals just like you.
Stay informed with the RUCKUS Technical Family Newsletter
Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox
Forums
Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.
RUCKUS Community
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Hi,We have a Ruckus 650 Unleashed. What is the latest stable firmware version and the best practice to upgrade the firmware.
https://drive.google.com/file/d/10jGshKkb4Np3p_Cj7S-qFXR2yj4KTM7p/view?usp=sharingNo idea how to fix this. The "Recommended Action" is "Check and configure missing VLAN, or ensure type (untagged/tagged) match on both ends of the connection."The settings for the AP show it's a trunk port, VLAN Untagged ID is 1 (Default), with "VLAN Members" = 1-4094 ( which I assume means it will take just about any VLAN ) and 802.1x is "Off".The settings for the switch under the VLAN tab show VLAN 1 and VLAN 101. All the untagged ports are listed in the row for VLAN 1. There are no tagged ports listed.The graphic ( shared link above ) shows a red line between the switch and the AP, with a green checkmark next to "VLAN 1" below the line, and a red exclamation point next to "VLAN 3000" above the line.The only common factor I can find among the three wireless access points that are showing this "Mismatch VLAN 3000" is that that are not the same model as all our other APs. We have almost exclusively Model R550, while these three problem children are T350D and T350SE. They've all been recently rebooted. This weekend, we will update the firmware.Any clues would be appreciated.
Hi,we create now a new global wifi setup with ruckus.What is the best way to handleemployee devices. At the moment on PSK for all. We think about dpsk but to handle and deploy over 400 dpsk to the user manual will be an overload. Is there an automation to do this, like logon with user company credentials and get the dpsk.Same with guest access. At this time we use Sophos and password of the day wich is central comunicated. Sometimes we have over 50 guests at the same time for bigger meetings. Manual handout the access to all guest users will delay the meeting. Automated register is to danger, there are a lot of other companies arround us.Can we set a password via api for the guest wlan per day?Regards
I have Ruckus R310 Unleashed with firmware 200.7.10.202.145.I'm looking for sending logs to log server.There is no option like this in web interface and I can't find it in CLI. But in web intarface in Administration -> Diagnostics -> Events I can find info like this "This workspace displays the most recent records in Unleashed's internal log file. (For information on saving this information to a syslog server, see the Online Help.)"Can someone help me find how to do it?
Hi,I have R700 with current Software Version: 10.2.1.0.129I want to convert this R700 AP for use without zone director.Please help me to choose right firmware for upgrade.Thank you in advance.
Featured resources
Ruckcast
The RUCKUS education team from CommScope brings you interesting topics with a wide range of guests to sit down and discuss all things that make up the product portfolio. We'll discuss topics including products from our portfolio, WiFi, routing and switching and more! We can't wait to share with you what our teams are up to.
RUCKUS Education Videos
The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.
Technical documents
Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!