Join the RUCKUS Technical Family

Ruchus icx 7150-c12p doesn't boot after power outage

R650 unleashed

I run a network of r350 using unleashed. I have an r659 that has been running in an office environment without unleashed and wish to add it to the networkI have successfully added unleashed firmware to the r350s before but cannot seem to do it with the r650i do not have a power cable for the 650 . Do I need one to run the configure set up or is there another way to power the 650 via poe to allow me to update the firmwarethanks

vSZ downgrade

Hello,At a remote site, we are running version 7.0.0.0.956 with 15 APs (R350). At our main site, we still have a ZD1200 (10.5.1.0 build 240) managing 26 APs (R310). The two sites were recently connected via fiber.As part of a network restructuring, we want to centrally manage all APs using vSZ. However, the R310 APs cannot be integrated, and the migration from the ZD fails during the firmware upgrade.Can I deploy a new vSZ 6 OVA, and will the APs perform a firmware downgrade automatically, or do I need to downgrade them manually?Also, can I simply assign the license to the new vSZ serial number?

AP roaming Warehouse

Hello everyone!AP model: Ruckus 550I work on IT for a logistics company. We encountered a big issue with AP roaming. Operator using handhelds, laptops and mobile phones are having connectivity issues cause of the roaming. This one is not working properly. By tracking the IP of those devices and the MAC address of the AP, we realized devices are not moving from AP to AP. We tried several configs on those devices, especially on WIFI adapter, changing from 2.4g to 5g, roaming aggressiveness etc. but these devices were still connected to the first AP where they get the connection from, even when we move around 50 or 70 meter distance.The Warehouse is 30 meters. width and 100 meters length. In that area there are 4 AP with a 20 meters distance between one and another.Furthermore, I would like to know how many clientes maximum should be connected per AP.Any comment or help we will be well received.

dimensions of the brackets for the pole mount kit

Hello everyone,I've received a question asking about the dimensions of the brackets for the pole mount kit that comes with the T350se.Are the CAD drawings available in a document library somewhere?What I'd most like to know is the dimensions of the arm that extends from the back panel that is attached to the AP.Thank you!

Smartzone 144 firmware version 5.2.2 but AP patch running 6.1.2

Hi All,I am trying to replace my access point to H550.But I found that H550 not support in version 5.2.2.So I would you like to know can i upload AP patch version 6.1.2 to SZ144 instead of upgrade SZ144?Best regars,Tom