Welcome to RUCKUS Networks, part of CommScope's world-leading portfolio of networking solutions. Learn more.
What is the RUCKUS Technical Family?
RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.
More than just another tech group, RTF thrives on the connections and expertise of its members.
Why You Should Join RTF
We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.
Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.
Why choose the RUCKUS Technical Family?
Stay updated with the latest technology
RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.
Reliable support from RUCKUS Experts
Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.
Curated, high-quality technical content
Receive only the most relevant and actionable content through our curated resources
Collaborative community
Connect with peers, share experiences, and collaborate to solve even the toughest technical issues.
Webinars
Monthly Webinar
April – Introducing RUCKUS ICX 8100 series switches
Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.
RTF Hospitality & MDU webinar
IPTV & Streaming media; MDU Best Practices
Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.
Webinar archive
Check out older webinar recordings available in a variety of local languages.
RTF Onboarding Days
Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!
If you're already a partner, log in to register for the webinar.
Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.
Community events
Stay connected in person and online. Find events in your industry and connect with professionals just like you.
Stay informed with the RUCKUS Technical Family Newsletter
Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox
Forums
Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.
RUCKUS Community
RACKUS SMART ZONE 100 POI -S104 Premium Support detailsSerialnumber :312038000132
Hi All, I tried to join R710 to ZD1200 but AP keep reboot. I checked AP syslog and found below error message:Mar 14 16:11:16 RuckusAP daemon.info Firmware Daemon[1151]: rks_fw_update.c:407 net_get_buf() NET_CLOSE() rc1=58Mar 14 16:11:16 RuckusAP daemon.err Firmware Daemon[1151]: rks_fw_update.c:410 net_get_buf() curl error: 58, Problem with the local SSL certificateMar 14 16:11:16 RuckusAP daemon.err Firmware Daemon[1151]: rks_fw_update.c:4691 v54_fw_update() Error: could not get control fileMar 14 16:11:16 RuckusAP daemon.notice Firmware Daemon[1151]: failed|control file download problemMar 14 16:11:16 RuckusAP daemon.info Firmware Daemon[1151]: rfw.c:502 do_fw() **fw(1151) : Control File Download ErrorMar 14 16:11:16 RuckusAP local2.err syslog: Firmware update error(252) It seems ZD try to push new firmware to AP but AP missing local certificate. Is anyone experienced same problem and solution ? Many Thanks
HiI have 3 APs - R610, recent software upgrade to200.15.6.212.20. One of the APs is not joining the mesh and it is continuously rebooting. It looks like it is getting connected on the network and trying to join the Mesh. I get this message when connecting to its IP address:"Building the Unleashed Network. It may take a few minutes."Then, it reboots again. I tried to reset it many times, but it keeps into continously reboot cycles. Any ideas on how to fix this.
Hi! We are experiencing a few challenges with the AppleTVs and AirPlay in our buildings since transitioning to Ruckus (from Aruba, where we did not experience these issues). We typically have 75-100 AppleTVs per building.1). Multiple AppleTVs appearing in the AirPlay list (previously it was those just in the general vicinity). 2). AppleTVs taking a long time to appear in the AirPlay list (some AppleTVs can take up to 60-90 seconds to appear).3). Random disconnects when using AirPlay.4). Random disconnects with devices on wireless (device does not matter - iPad, MacBook, Chromebook).I reached out to Apple Support regarding the multiple AppleTVs appearing in the list issue, as we encountered this previously in our Aruba setup, but were able to resolve it with a setting change to mDNS. Apple suggested that the issue was likely due to Aruba having a Bonjour/mDNS filter that blocked Apple TV advertisements and mentioned that Ruckus should have a similar option.Any suggestions and/or best practices with Apple devices and AirPlay using Ruckus Wireless?
Hi everyone,Is there a command similar to Cisco"show archive config differences"?I'm not seeing anything that stands out for the 7250/7550 command ref guide.Any help would be greatly appreciated.-Shawn
Hello, I am trying to update my ICX 7150 router fromSPS08061a toSPS08095hufi. The tutorial shows downloading and using the 8.0.8f zip file, and putting the Boot file onto the USB with the firmware. Is there another way to do it?
Featured resources
Network Security with Zero Trust
Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.
RUCKUS Education Videos
The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.
Technical documents
Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!