CBX Connect

RUCKUS Networks and CBX Connect deliver premier service levels, passing savings on to property owners

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CBX Connect, an innovative service provider and RUCKUS® Elite Partner, supports approximately 40 properties across the United States, primarily in student housing at colleges and universities. To help property owners differentiate with excellent internet services, the company needed advanced connectivity technologies that would deliver the best possible user experience, simplify technical support, and help clients control costs.

RUCKUS solutions enable CBX Connect to execute its three-pillar business strategy effectively. The company can deliver a service level that’s much higher than our competitors in the market and leverage AI capabilities to better understand users and optimize services. With efficient operations, CBX Connect can unlock cost savings and share them with building owners. Together, CBX Connect and RUCKUS have forged a collaborative partnership that will continue to pay dividends well into the future.

Fast Facts

Service provider based in Chicago, IL
Focus on student housing
Supports 40 properties across the U.S.

Challenges

Meet high service expectations for university housing
Support a wide variety of building form factors with flexible solutions
Minimize truck rolls and expensive support services

Solutions

Benefits

Exceptional service levels delight students
Robust AI-driven network assurance and troubleshooting
Dependable services reduce trouble tickets, creating shared cost savings over time