Welcome to RUCKUS Networks, part of CommScope's world-leading portfolio of networking solutions. Learn more.
RUCKUS Courses
Course Details
RUCKUS Support Enablement Training
Category Name: Troubleshooting
Who should attend:
This course is designed for a general audience including but not limited to Ruckus sales personnel, system engineers, VARs, Ruckus Partners, network managers, support personnel, and company employees desiring a high-level understanding of all Ruckus products
Purpose of Course:
This course provides a demonstration of how to open a case on the CommScope/RUCKUS support portal.
Course Objectives:
At the completion of this training, the student will be able to:
- Be familiar with how to access the RUCKUS partner support portal
- Describe how to open a case and submit the case to Ruckus Support
- Describe how to add comments and other data to a case that is already open
Duration for all modules: 37:51 minutes
CommScope University is our new home for professional certification, technical and product training. You will have access to multiple CommScope product line training all in one place! CommScope University houses training from the former ARRIS Academy, the Mobility Solutions Institute and the RUCKUS Training Portal.
First time logging into CommScope University?