Free technical support is not available for Post-End-of-Support Products. This service includes up to 4 hours of business hour remote technical support for a specific issue. Support may not be available for all products or issues, so please do not purchase this service until being instructed to do so by CommScope technical support and after having received a ticket number for the support services. Contact technical support via email at www.commscope.com/wisupport or by calling 888-297-6433.