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RUCKUS Courses
Course Details
ND5102 Return Material Authorization (RMA) Process (Video)
Category Name: E-Learning - Self-Paced Online Training
Course Description
Overview
The purpose of this video is to make the Returns Process as efficient and painless as possible. The video will demonstrate how to successfully complete the Return process for defective and non-defective DAS and Small Cell products in warranty and non-warranty items.
Target Audience
Anyone involved in return process for defective and non-defective DAS and Small Cell products in warranty and non-warranty items.
Objectives
Upon completion the learning will be able to:
Identify Defective vs Non-Defective
Describe Process In-Warranty and Out-of-Warranty
Identify and Contact Tech Support
CommScope University is our new home for professional certification, technical and product training. You will have access to multiple CommScope product line training all in one place! CommScope University houses training from the former ARRIS Academy, the Mobility Solutions Institute and the RUCKUS Training Portal.
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