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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

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Monthly Webinar

May – RUCKUS Professional Services for Partners and Integrators

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


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Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Hello,I tried to follow the steps in this article https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483. I'm connected to the switch, but no Port shows up. I've downloaded the drivers suggested, and it is still not fixing the issue.
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I have spent a considerable amount of time troubleshooting and browsing technical documents around SNMP settings and configuration and cannot come to a conclusion of why I am experiencing this issue. I have just over 50 switches from various generations and models and all of them work without issue except the 8200-C08PF. I have 12 of them in production and only 1 has working SNMP. I have tried factory resetting them, upgrading and downgrading firmware, even cloning the working switch’s config. They simply do not respond with SNMP. We currently use Auvik for our network monitoring and have not seen any issues with any other devices, yet it claims the switches aren't running SNMP or port is unavailable. I have also resorted to using the Paessler SNMP Tester to verify and these switches simply fail to respond. All of these C08PF are running the same firmware versions as of this moment. Below is an output of a few things to put some context of what I am seeing.Show snmp:SNMP Statistics 44855072 received, 43494065 sent Receive Statistics 0 bad versions, 1361007 bad community names 0 bad community uses, 0 asn parse errors, 0 memory errors 0 too bigs, 0 no such names, 0 bad values 0 read onlys, 0 general errors, 429080397 total request variables 0 total set variables, 637216 get requests, 9 get next requests 42844319 get bulk requests, 0 set requests, 0 get responses, 0 traps Transmit Statistics 0 too bigs, 0 no such names, 0 bad values 0 general errors, 0 get requests, 0 get next requests 0 set requests, 43481544 get responses, 0 traps, 12521 reportsShow SNMP Server Status: Enabled Contact: Location: Community(ro): (removed)Max Ifindex per module: 64Traps Cold start: Enable Link up: Enable Link down: Enable Authentication: Enable Power supply failure: Enable Fan failure: Enable Fan speed change: Enable Module inserted: Enable Module removed: Enable Temperature warning: Enable STP new root: Enable STP topology change: Enable MAC notification: Enable MAC-AUTH notification: Enable OSPF: Enable BGP: Enable VRRP: Enable VSRP: Enable MRP: Enable UDLD: Enable link-oam: Enable BFD: Enable syslog: Enable entity-cfg-change: EnableTotal Trap-Receiver Entries: 0show versionCopyright (c) Ruckus Networks, Inc. All rights reserved.UNIT 1: compiled on Jun 13 2024 at 03:05:52 labeled as RDR10010d(104950296 bytes) from Primary RDR10010d.bin (UFI)SW: Version 10.0.10dT253Compressed Primary Boot Code size = 2097664, Version:10.2.06T255 (rdu1026)Compiled on Thu Jan 1 00:00:00 1970HW: Stackable ICX8200-C08PF-POE==========================================================================UNIT 1: SL 1: ICX8200-C08PF POE 8-port Management ModuleSerial #:FNS4342U12SSoftware Package: ICX8200_BASE_L3_SOFT_PACKAGECurrent License: 2X10GP-ASIC 0: type 9826, rev 01 Chip 98DX3501==========================================================================UNIT 1: SL 2: ICX8200-2x10G 2-port 20G Module==========================================================================1500 MHz ARMv8.2 Cortex-A55 processor 857 MHz bus8 MB boot flash memory8 GB code flash memory4 GB DRAMSTACKID 1 system uptime is 209 day(s) 18 hour(s) 40 minute(s) 12 second(s)The system started at 01:01:55 GMT+00 Thu Oct 31 2024The system : started=warm start reloaded=by "reload"
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Purchased a new ICX7150-C12P from Amazon, unable to set up from MacOS BigSur 11.7.10
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We have a small number of remaining ICX 7250s which are running 8.0.95. They are mostly in environments that require a quiet switch (albeit not fanless) with more than 12 POE ports, and I don't really have budget to replace them.I upgraded one of our spares to 9.0.10j_cd7T213 to play around. There are the usual oddities I've also seen with version 10 (prompting for a username on "enable" seems like a behavior change specifically designed to enrage experienced network engineers...) but only one thing I really found concerning. By policy we disable all management except SSH and serial console on all network devices - it's non-negotiable.Booting our standard configuration on the 7250 with 9.0.10 yields this, just before the console first prompts for login:Config parsing complete: 0.43 percent time: 00:10 parsed: [ver 09.0.10j_cd7T213]Error - Config send failedError [1 ui_common_send: Not able to apply - itc error please try again] parsing line: [no web-management https]show run from a privileged exec does show the "no web-management https" statement, and it does not appear the switch is actually listening on port 443, but, more disturbingly, if I then interactively reconfigure the switch with "web-management https" and then "no web-management https" it throws the same "Config send failed" error and rejects all subsequent configuration statements.Is this the kind of thing to expect from 9.0.10? I haven't tried downgrading a switch from 9 or 10 to 8, but maybe this is the time...
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My Ruckus R560 is managed by Ruckus ONE. My mobile phone is connected to the R560's SSID. Some apps may generate traffic.I find that my mobile phone has three sessions in the "/Clients/Wireless/Clients List/Overview".I also find one completed session in the "/Clients/Wireless/Clients List/Report".Could you help me to confirm what the other two sessions are?
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How do reset a zone director 1200
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!